Why should we care about the difference between manager and leader? I was having coffee with a new friend last week.  He had been recently promoted to his first supervisory position.  As we talked about the challenges he would face, we found ourselves discussing the differences between a manager and leader. When first given a […]

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“How can you optimize a system that’s error-prone?” As humans, we are fallable.  In our efforts to achieve, produce, and progress, we make mistakes, we misjudge, we stumble. Any enterprise that involves humans will, by definition, be imperfect.  But is that really such a bad thing?  When it comes to optimization and effiency, there are […]

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